🍭User Experience

11.1 Onboarding

11.1.1 Simplified Wallet Connect

To streamline the onboarding experience, KUSA has adopted a user-centric approach by eliminating the need for traditional email/password registrations. Instead, users can seamlessly connect their MetaMask or any web3 wallet directly to the platform.

11.1.2 Account Creation on Wallet Connection

Upon connecting their wallet, the system dynamically checks whether the user already exists. If not, an account is created instantly. This frictionless onboarding process ensures that users can swiftly access the platform without the hurdles of conventional registration procedures.

11.1.3 No Personal Information Collection

KUSA is committed to preserving user privacy. In alignment with this commitment, we do not collect any personal information during the onboarding process. The focus is on providing users with a secure and efficient entry into the platform without unnecessary data requirements.

11.2 Tutorials and Support

11.2.1 Guided Tutorials

To assist users in navigating the platform effectively, KUSA provides guided tutorials. These tutorials cover essential features, functionalities, and tips for maximizing the user experience. By offering educational content, we empower users to make the most of their time on the platform.

11.2.2 Live Chat Support

For real-time assistance, KUSA offers live chat support. Users can engage with support moderators to get immediate help with any inquiries or issues they may encounter. The live chat support enhances the overall user experience by providing responsive and personalized assistance.